New Client Information

We are scheduling clients in our McKinney location on a daily basis. Please see the Contact Page, send a message, or call to learn more about our unique appointing process.

(Our Carrollton location is not accepting new clients at this time.)

1. Set up your account: please call us with the following information:

• Full name
• Date of Birth
• Email address

If you will be using insurance to cover your session:

• Name of your Insurance Company
• Your Member ID#
• Your Group #
• The phone number on the back of the card for PROVIDERS

​​(If you are not the primary subscriber on the card, we need the full name, date of birth, and address for the subscriber.)

2. Next, we will verify your insurance benefits (if applicable) and send you a DocuSign link via Email to complete your new client packet. You will sign online electronically and the packet will automatically return to us when you have finished.  You do not need an App or an account to use this DocuSign service.

3. Last, the DocuSign forms will be used to create your account.  You are now ready to schedule appointments.  Please call us for complete details on our current scheduling process.

If you are seeking counseling for your child, you will be asked to complete the DocuSign packet and return custody/parenting plan documents, if applicable.